Terms & Conditions
Last Updated: May 2026
Please read these Terms and Conditions carefully before using our website, purchasing any products, or engaging Dean Street Creative LLC for any service. By accessing our website or completing a purchase, you agree to be bound by these Terms.
1. Definitions
Throughout these Terms, the following definitions apply:
"Company," "We," "Us," or "Our" refers to Dean Street Creative LLC, 1 East Erie Street, Suite 525-2528, Chicago, IL 60611.
"Service" refers to the Dean Street Creative website, accessible at www.deanstreetcreative.com, along with all products, courses, templates, and creative partnership engagements offered through it.
"Products" refers to all physical goods (including apparel and branded merchandise), digital products (including templates and downloadable files), online courses, and event experiences (including retreats) sold by the Company.
"Creative Partnership" refers to any brand strategy, web design, creative direction, or related service engagement entered into between You and the Company.
"You" refers to the individual or entity accessing or using the Service.
"Device" means any computer, mobile phone, tablet, or other device used to access the Service.
2. Acknowledgment
These Terms govern your use of the Service and form the complete agreement between you and the Company. By accessing or using the Service, you confirm that you are at least 18 years of age and that you accept and agree to be bound by these Terms in full. If you do not agree, please do not access or use the Service.
Your use of the Service is also subject to our Privacy Policy, which describes how we collect, use, and protect your personal information. Please read it carefully before using the Service.
3. Creative Partnerships and Services
3.1 Scope of Work
The scope of every creative partnership is defined in a separate written agreement, proposal, or statement of work provided to you prior to commencement. Work performed outside the agreed scope is subject to additional fees.
3.2 Intellectual Property Ownership
All creative work produced by Dean Street Creative LLC, including but not limited to brand strategy, web design, visual identity, copywriting, and supporting creative assets, remains the exclusive intellectual property of the Company until payment has been received in full.
Upon receipt of full payment, ownership of the final deliverables transfers to you as outlined in your written agreement. The Company retains the right to display completed work in its portfolio and for promotional purposes unless you have requested otherwise in writing.
Any proprietary frameworks, methodologies, processes, or tools developed by or belonging to the Company are not transferred to you through any partnership engagement and remain the sole property of Dean Street Creative LLC.
3.3 Client-Provided Materials
You represent that you own or have the legal right to use any materials, images, copy, logos, or other content you provide to the Company for use in your project. You agree to hold the Company harmless from any claims arising from the use of materials you have provided.
3.4 Confidentiality
The Company treats all information shared during a creative partnership as confidential. We will not disclose your business information, strategies, or proprietary materials to third parties without your written consent, except as required by law.
3.5 Revisions
Revision rounds included in your engagement are specified in your written agreement. Requests beyond the agreed scope will be billed at the Company's then-current hourly rate.
4. Products
4.1 Physical Products
Dean Street Creative LLC offers physical products, including apparel and branded merchandise. Some physical products are fulfilled directly by the Company. Others are fulfilled through a third-party print-on-demand partner. The fulfillment method for each product is noted where applicable.
We make every effort to display product colors, sizing, and descriptions accurately. However, slight variations may occur due to screen display differences or manufacturing processes.
4.2 Digital Products and Templates
Digital products, including templates and downloadable files, are delivered electronically. Once a digital product has been delivered or made available for download, the sale is final. No refunds will be issued for digital products under any circumstances.
Digital products are licensed for your personal or business use only. You may not resell, redistribute, sublicense, or transfer any digital product without written permission from the Company.
4.3 Courses
Online courses are made available through our platform upon purchase. All course sales are final. No refunds will be issued once access has been granted. The Company reserves the right to update course content at any time.
4.4 Retreats and Events
From time to time, the Company may offer in-person or virtual retreats and events. All event registrations are final and non-refundable. In the event that the Company cancels or significantly alters a scheduled event, participants will receive credit toward a future event or offering of equal value.
5. No Refund Policy
All sales made through Dean Street Creative LLC are final. The Company does not offer refunds on any product or service, including physical products, digital products, templates, courses, retreats, or creative partnership engagements. By completing a purchase or signing a partnership agreement, you acknowledge and accept this policy.
If you experience a defect with a physical product, please contact us at support@deanstreetcreative.com within 7 days of receipt and we will evaluate the situation on a case-by-case basis at our sole discretion.
6. Shipping and Fulfillment
Estimated shipping times are provided at checkout and are estimates only. The Company is not responsible for delays caused by carriers, customs, weather, or other circumstances outside our control. Risk of loss and title for physical products pass to you upon delivery to the carrier.
For products fulfilled through our third-party print-on-demand partner, shipping timelines and policies are subject to that partner's current operations. We will communicate any known delays as promptly as possible.
7. Website Intellectual Property
The content, design, features, and functionality of the Dean Street Creative website, including all text, graphics, logos, images, and code, are the exclusive property of Dean Street Creative LLC and are protected by copyright, trademark, and other applicable laws.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
8. Links to Third-Party Websites
Our website may contain links to third-party websites or services that are not owned or controlled by the Company. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party website or service. We strongly encourage you to review the terms and privacy policies of any third-party site you visit.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Dean Street Creative LLC and its affiliates, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost business opportunities, loss of data, or business interruption, arising out of or related to your use of the Service, any product purchased, or any creative partnership engagement, even if the Company has been advised of the possibility of such damages.
The Company's total liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the total amount you actually paid to the Company for the specific product or service giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability will be limited to the greatest extent permitted by law.
10. Disclaimer of Warranties
The Service, including all products and creative partnerships, is provided to you on an "AS IS" and "AS AVAILABLE" basis without warranty of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, the Company expressly disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
The Company does not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components, or that any defects will be corrected.
11. Termination
We may terminate or suspend your access to the Service immediately and without prior notice if you breach any provision of these Terms. Upon termination, your right to use the Service ceases immediately.
12. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Service will be resolved in the courts of competent jurisdiction in Illinois.
Disputes Resolution
If you have a concern or dispute about the Service or any product or engagement, you agree to first attempt to resolve the matter informally by contacting the Company directly.
For European Union Users
If you are a consumer located in the European Union, you retain the benefit of any mandatory protections provided by the law of your country of residence.
United States Legal Compliance
You represent and warrant that you are not located in a country subject to a United States government embargo or designated as a terrorist-supporting country, and that you are not listed on any United States government list of prohibited or restricted parties.
13. Severability and Waiver
If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
The Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time at our sole discretion. When we make material changes, we will update the date at the top of this document and make reasonable efforts to notify you. Your continued use of the Service after any changes take effect constitutes your acceptance of the revised Terms.
15. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Dean Street Creative LLC
1 East Erie Street, Suite 525-2528
Chicago, IL 60611